Evaluating selection system

 

Discussion One:  

Assume you are employed as an HR manager for a large retail clothing store. You are tasked with hiring a sales clerk for an open position.  The ideal candidate for this position will possess the following factors: 

1. Have at least a high school education (bachelor’s or associate’s degree desirable).

2. Have experience as a sales clerk or in a related field (such as customer service).

3.  Ability to work with currency and balance a cash drawer correctly.

4. Have good communication skills (for example, speak clearly, make good eye contact)

5: Have good interpersonal skills (for example, demonstrate patience and flexibility and develop rapport easily).

5: Have good selling skills (for example, ability to influence, persuasiveness).

6. Be motivated to work.

Part A: Evaluating Selection Methods

Identify which selection method (e.g., résumé, interview, test, role-play exercise, reference check or personality inventory) you would recommend for each of the six factors listed below. You can use the same selection method more than once if you believe it is appropriate for more than one factor.

1. Education – selection method:  _________________________________________

Justification:

2. Work experience – selection method:  _________________________________________

Justification:

3 Ability to work with currency – selection method: _____________________________

Justification:

4.Communication skills – selection method:  ___________________________________ 

Justification:

5. Interpersonal skills – selection method:  _______________________________________

Justification:

Work motivation – selection method:  _________________________________________

Justification:

2007 SHRM. Marc C. Marchese, Ph.D.

Part B: Evaluating a Selection System

There are different ways to ensure that a selection system is working. One important method focuses on legal compliance.  As indicated in the reading material, there are two types of discrimination: disparate treatment and disparate impact (also known as adverse impact). 

Disparate treatment discrimination refers to treating applicants differently based on a protected characteristic (for example, age, sex, national origin, religion). Disparate impact discrimination may be unintentional because the intention was for all applicants to be treated equally; however, this equal treatment had an unequal effect related to a protected characteristic. The most common approach to identify adverse impact is to apply the four-fifths rule. The four-fifths rule states that adverse impact exists if the selection ratio of the minority group is less than four-fifths (or 80 percent) of the selection ratio of the majority group. The simplest way to calculate adverse impact is to divide the selection ratio of the minority group by the selection ratio of the majority group. If the result is less than 80%, then adverse impact exists.  

The retail clothing store collected the following hiring data over the past seven years for Department Manager positions:

Males applied:  75; Males hired: 15

Females applied: 115; Females hired: 20

Caucasians applied: 150; Caucasians hired: 30

Minorities applied: 40; Minorities hired: 5 

Calculate the selection ratios for the two groups:

Males: —————-

Females: ————–

Minorities: —————-

Non-Minorities: ___________

Does adverse impact exist when you compare the minority applicant pool with the non-minority applicant pool?  Does adverse impact exist when you compare the female applicant pool with the male applicant pool? Show your calculation for both questions.

2007 SHRM. Marc C. Marchese, Ph.D.

Part C: Evaluating a Selection Process

Think about the concepts of reliability and validity in the context of the selection process. Describe what each one means, why it is important, and provide an example.  How are reliability and validity related to each other and why is important for a selection process to be both valid and reliable? 

You may use a word document if you like or provide your answers in the content of your response window.

Be sure to provide the references for the sources of the information you used to inform your analysis including the material provided in the classroom.

Discussion Two: Application

Read the Module 3 Case and in-depth scenario 1. Draft a 1 – 2 page memo to the founders of HSS to address the issues with the selection practices. Specifically, include a) a discussion of the reasons why a selection strategy is necessary to hire the best candidates; b) an explanation to the founders regarding how the selection process should be based on valid and reliable selection criteria, including some examples; and c) a discussion of the selection criteria and methods that could have been used to avoid hiring the wrong candidate for the marketing manager position.  You may use a word document if you like or provide your proposal in the content of your response window.  Be sure to provide the references for the sources of the information you used including the material provided in the classroom.

Current Hot Topics in Human Resources

This individual assignment will consist of a five-page paper discussing a current HR topic that is currently in the news. 

NOTE5 pages is the body of the paper.  Then also include APA style title page and reference page.

You will provide: 

  • An overview of the hot topic
  • Scholarly information about the topic i.e. from Journals and other books
  • Your opinion(s) about the topic supported by scholarly literature 
  • A discussion if/how the hot topic can negatively/positively affect your current or future job in healthcare. 

Human Resource

 

Assignment Content

  1. Resource: Grading Guide: FMLA, Labor Law, and OSHA

    You are a first-year Human Resource Specialist at “State of Estates” estate planning firm. Norman is the mid-level manager responsible for the southern regional office. The following events have recently occurred in Norman’s office:

    • Ken, an estate planner in Norman’s office, recently adopted a baby with his wife. He applied for 12-week family leave, but was denied by Norman because his wife did not physically give birth. The corporate human resource department (where you work) was not given notice of this decision.
    • June, part of the full-time housekeeping staff, has been asking other employees if they would like to join a union. There are currently no unions within the organization.
    • Maria is concerned about ladders that are placed around the office for remodeling. Norman said not to worry, and that there are no official policies for safety in an office setting.
    • Prepare a  15- to 20-slide Microsoft® PowerPoint® presentation with speaker notes responding to Norman from a Human Resource standpoint. The presentation should address the following topics:
    • An overview of the FMLA and its key provisions relating to Ken.
    • Recommended resolution for Ken’s situation (both for Ken as an employee and as a company handling these requests moving forward).
    • An overview of key labor laws to briefly educate Norman on employee rights in unionizing.
    • A brief discussion of OSHA and possible application to Norman’s office setting.
    • Format your presentation consistent with APA guidelines.

Final Paper

 

Introduction: Throughout this course, you will be working on a staged project researching a public policy issue as identified in your project proposal. At this point, you are being asked to write and deliver your findings and evaluation to your classmates and instructor in a final Research Paper.

Instructions: At this point, you will submit your final Research Paper evaluating your chosen policy and making recommendations based on your research. Your Research Paper should include the following components:

   Abstract: Please provide an abstract (one paragraph) for your paper. (I did not see this in your instructions but I do want it included.)

:Introduction

  • Identification of the issue
  • Description of the background context and significance of the issue
  • The research question behind this project
  • Literature Review
  • Methods
  • Findings from your data collection
  • Public Score Card
  • Recommendations regarding this policy
  • Conclusion
  • Bibliography

Remember to support your evaluation of this issue and your recommendations with the data you collected and any additional information you learned from your literature review.

Submission: Your Research Paper should be about 12-15 pages (about 3,000-3,750 words) in length. Submit this as a Word document. Follow APA style guidelines.

I have included stage 4 of the project as a refernce.  This paper should be an extension of the attached paper.

Week 2 Discussion

 

Supporting Lectures:

Review the following lectures:

Discussion Questions

Before beginning work on this discussion forum, please review the link “Doing Discussion Questions Right” and any specific instructions for this topic.

Before the end of the week, begin commenting on at least two of your classmates’ responses. You can ask technical questions or respond generally to the overall experience. Be objective, clear, and concise. Always use constructive language, even in criticism, to work toward the goal of positive progress. Submit your responses in the Discussion Area.

Introduction:

By the due date assigned, respond to the assigned discussion questions and submit your responses to the appropriate topic in this Discussion Area. Respond to the assigned questions using the lessons and vocabulary found in the reading.

Select any one of the following starter bullet point sections. Review the important themes within the sub-questions of each bullet point. The sub-questions are designed to get you thinking about some of the important issues. Your response should provide a succinct synthesis of the key themes in a way that articulates a clear point, position, or conclusion supported by research. Select a different bullet point section than what your peers have already posted so that we can engage in several discussions on relevant topics. If all of the bullet points have been addressed, then you may begin to reuse the bullet points with the expectation that varied responses continue.

Tasks:

Question 1:

Evaluate the difference between a strike and a lockout.

Question 2:

Analyze the Worker Adjustment and Retraining Notification Act (WARN) in relation to the collective bargaining agreement.

To support your work, use your course and textbook readings and also use the South University Online Library. As in all assignments, cite your sources in your work and provide references for the citations in APA format.

Your initial posting should be addressed at 500–1000 words as noted in the attached PDF.

Discussion 5

“Civil Service and Interviewing Techniques”  Please respond to the following:

  • From the case study “Didn’t Cut It? Hire Another”, state your analysis of the following and justify your response: 
    • The types of management errors were committed
    • Other options Kathy and Sam could have considered to fill this position that might have led to a more successful hiring decision

odcip 5

PLEASE READ THE ASSIGNMENT CAREFULLY

12,000-15,000 words, not including references and appendices 

You have completed the development of an Organizational Change Action Plan. Your final project should include the following components:

Part 1: Background of the Organizational and its Current Situation

 Introduction

 Overview of the organization.

 Overview of the organization’s industry, environment, and competition.

 Background of the change initiative.

 Review of the failed change effort. 

Potential consequences if effective change is not adopted. 

Part 2: Review of the Literature 

Review of the academic literature of organizational change and development.

 Review of the practitioner literature of organizational change and development.

 Review of the academic literature of decision making and analysis.

 Review of the practitioner literature of decision making and analysis. 

Review of the academic literature of organizational learning.

 Review of the practitioner literature of organizational learning.

 Synthesis of the academic and practitioner literature. 

Part 3: Development of an Organizational Change Action Plan

 Evaluation of the academic and practitioner literature as it applies to the client organization.

 Creation of a detailed outline and implementation of the Action Plan.

 Systems thinking workshops

 Personal mastery workshops.

 Mental models workshops .

Building shared vision workshops.

 Caucuses to develop new change initiative.

 Review of new change initiative.

 Implementation of new change initiative .

Proposed time line and budget .

Part 4: References and Appendices 

Include a proposed implementation time line and a proposed budget that includes compensation for your services.

 Please submit your assignment.

case study

 Assignment 1 Please read ALL directions below before starting your final assignment.  

INSTRUCTIONS:

 1. Read the entire case study carefully and then respond to the four Discussion Questions on page 5. Answer all questions and all parts of each question.

 2. Develop each answer to the fullest extent possible, including evidence from the case and citations from course resources, where applicable, to support your arguments. 

3. Submit your assignment as a separate MS Word document in your assignments folder. Do not type your answers into the case study document. 

4. Include a Cover Page with Name, Date, and Title of Assignment.

 5. Do not include the original question. Use the following format: Question 1, Question 2, etc.

 6. Each response should be written in complete sentences, doublespaced and spell-checked. Use 12-point Times New Roman font with 1-inch margins on all sides.

 7. Include page numbers according to APA formatting guidelines. 8. Include citations in APA format at the end of each answer.

 9. You must submit to the assignment link by the due date. A missing assignment will be assigned a grade of 0. © 2008 Society for Human Resource Management.

 Alan Cabelly, Ph.D. 2 Case Overview Part A In August, Jason Hubbs submitted a résumé to the human resource department of Big Time Computers Inc. in response to an advertisement in the local newspaper for a senior technical writer. The résumé was forwarded to Big Time’s Manager of Technical Publications, Lisa Cavanaugh, for her consideration. Big Time Computers is a local high-tech firm with sales offices throughout the United States and Europe. At the time of the senior technical writer job advertisement, Big Time employed about 1,200 people. Big Time designs and manufactures high-end computer systems that sell in the $500,000 to $6,000,000 range. Big Time’s products are sophisticated and complex, and the working atmosphere is highly technical. The engineering department is the largest and most dominant department. Engineers are in management positions throughout the company, including top-level management. Due to the sophistication and complexity of their products, employees in marketing, customer service, and technical publications are required to have strong technical backgrounds; many have engineering or computer science degrees. The technical publications department employed 14 people. This included the manager, two senior writers (Mark Samson and Chris Murray), seven writers, one technical editor (Colton Hamrick), and three editorial assistants. The manager had a business degree and had been working in the technical publications field for 12 years. The senior writers had four-year engineering degrees; the other seven writers had engineering degrees, computer science degrees, or two-year associate’s degrees in a technical field. The technical editor had an English degree and an associate’s degree in electronics, and the editorial assistants had English or liberal arts degrees. The department had a well-established set of procedures for new manuals and manual revisions. When given a writing assignment, the writer would do the necessary research by reading product specifications and interviewing the engineers involved with the product. The writer would then develop an outline which was reviewed by the appropriate engineers and the technical publications project leader responsible for that product. The writer then wrote a first draft which was edited by the technical editor and reviewed company-wide. The reviewer list included key people from each area of the company. After making necessary changes, the writer submitted the manual for a brief second review and made additional changes. An editorial assistant did proofreading and formatting before each review, and when the two reviews were complete, the editorial assistant did the final proofing and formatting. The manual was then printed. This extensive review procedure gave the writers a great deal of exposure throughout the company. © 2008 Society for Human Resource Management. Alan Cabelly, Ph.D. 3 The current job opening was a new position at Big Time that was necessitated by an increased workload. Although some internal people wanted to apply for the job, Cavanaugh believed that no internal candidates had the necessary skills for the position; besides, she thought it would be good to bring in new blood at the top. She found one strong résumé and began the hiring process. In considering Jason Hubbs’s résumé, Cavanaugh noted that Hubbs had a computer science degree, was working toward a Doctoral degree, and had three years’ experience as a technical writer in a local high-tech firm. Cavanaugh was impressed with Hubbs’s credentials and scheduled an interview date. Cavanaugh included herself, the technical editor and the two senior writers on Hubbs’s interview schedule. Cavanaugh’s interview was general, focusing on background, goals and work habits. Hamrick, the technical editor, asked questions regarding writing skills and techniques, while Samson and Murray, the senior writers, focused on Hubbs’s technical skills. Cavanaugh then met with the interviewers to determine if Hubbs was qualified for the senior technical writer job. Cavanaugh was pleased with Hubbs’s responses to her general questions and liked the writing samples he had given her. Hamrick felt that Hubbs had answered the interview questions well, but had reservations about his interpersonal skills and ability to integrate into the department. He also had some concerns about one of the writing samples. Samson and Murray thought his technical skills were excellent and had no strong feelings either way about his interpersonal skills. Cavanaugh, Samson, and Murray all felt that Hubbs should be hired; Hamrick disagreed. Cavanaugh checked two of Hubbs’s three references and got good reports on his skills and work habits. She hired him. © 2008 Society for Human Resource Management. Alan Cabelly, Ph.D. 4 Big Time Computers inc. Technical Publications Department © 2008 Society for Human Resource Management. Alan Cabelly, Ph.D. Lisa Cavanaugh Mark Samson 5

 Answer the following:

 1. Evaluate the recruiting strategy and methods used by the hiring manager and identify and discuss any gaps or limitations. Explain and defend your answers. •

 Do you agree or disagree with the recruiting strategy? •

 Do you agree or disagree with the decision to not consider internal candidates? •

 Discuss the advantages and disadvantages of internal vs. external recruiting methods as they apply to this case. •

 Discuss 3 additional recruiting sources that could have been used to find potential candidates and discuss the advantages and disadvantages of each as they apply to this case

 2. A) Evaluate the selection methods, including the interviewing process used by the hiring manager. Do you believe they were effective? Discuss any limitations or challenges that may exist with the selection methods and the interview process used.

 B) Discuss 3 other selection methods that could have been used and discuss the advantages and disadvantages of each as they apply to this case.

3. Evaluate the decision of the hiring manager to make the candidate an offer despite the concerns of Hamrick. Do you agree or disagree that a hiring decision should have been made without consensus among all three team members? Are there any additional steps or considerations the hiring manager could have taken with Hamrick?

 4. Based on the recruiting and selection processes used, do you believe the hiring manager was prepared to make a hiring decision? Why or why not?  

Training and Development

 

For the Unit III Essay, imagine you are the lead trainer for a global organization. Through data analytics and observations, you have noticed that employees across the organization do not share their knowledge with one another, whether that be from skills trainings they recently completed to general knowledge that could enhance the capabilities of the organization. This is a big issue for the chief executive officer (CEO), and the head of human resources (HR) has asked you to come up with solutions to address the issue. Within your essay, provide the information below.

  • Give three reasons as to why employees do not share knowledge.
  • Give three solutions that your organization can incorporate to encourage knowledge sharing among employees.
  • Discuss the benefits that each solution offers and how each solution promotes knowledge sharing.

For this essay, create a fictitious company name and location, and make your suggestions specific to that company. In the introduction, give the company name and location and some brief background information about the company and industry. Feel free to choose any industry (e.g., technology, manufacturing, or advertising) that interests you, and add any details that you think are necessary for your essay.

Your essay must be at least two pages in length, not counting the title and reference pages. You are required to use at least one outside source to support your explanation. All sources used, including required unit resources, must be cited and referenced according to APA guidelines.

ODC5/2

  

Primary Task Response: Within the Discussion Board area, write 400–600 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear,and use examples to reinforce your ideas. 

Based upon the course readings, supplementary materials, and your own literature search via the CTU online library, create the following:

  • Make a simple Excel spreadsheet for your project that contains a proposed time line and budget. This will be attached to your final Organizational Change Action Plan.
  • Provide at   least 2 scholarly resources to support your response. 

Use the LIBRARY or the MGMT Doctoral Library for help.